Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you create an account or place an order
- Shipping and billing addresses
- Payment information (processed securely by our payment providers; we do not store card details)
- Product preferences and cart data
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your comments, questions, and support requests
- Improve our website and product offerings
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- To trusted third parties who assist us in operating our website and conducting our business (payment processors, shipping carriers)
- When required by law
- With your explicit consent
Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment provider’s systems.
Cookies
We use cookies to understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and interaction.
Your Rights
You may access, correct, or delete your personal data at any time by contacting us. If you are a European resident, you have additional rights under GDPR including the right to data portability and the right to be forgotten.
Contact Us
If you have questions about this Privacy Policy, please contact us at support@herbapatches.com.
Last updated: April 2026